One in five people at work are attacked or abused every year just for doing their job. But there is much that employees and employers can do to reduce the number of victims – and undertaking this course is a positive first step.

One in five people at work are attacked or abused every year just for doing their job. But there is much that employees and employers can do to reduce the number of victims – and undertaking this course is a positive first step.

The ability to delegate is one of the key competencies of an effective manager. In this course, we’ll clarify the definition of delegation, so you’ll feel confident when describing it to the staff to whom you are delegating tasks.

Being able to deliver an effective presentation is a crucial skill for many people since it can be a highly effective tool when there is a meed to inform, influence or persuade others. It can also be rewarding - to you as well as to the group to whom you are presenting - as there is an enormous amount of satisfaction to be had in receiving positive feedback from an engaged and enthusiastic audience.

This course takes the Equality Act as its base and uses it to explain and demonstrate both the legal requirements and best practices that contribute towards a credible and effective recruitment and selection process.

Fire is probably the biggest risk to life that most people face in the workplace.

This highly interactive and engaging Food Safety Essentials course meets UK / EU Legal requirements and is compatible with the relevant Level 1 syllabuses.

Food safety training is essential for any food business that aims to create and encourage a food safety culture. It is a legal requirement for staff involved in food handling to be adequately trained and supervised in line with their work activity. This highly interactive and engaging Food Safety in Caterings course meets UK / EU Legal requirements and is compatible with the relevant Level 2 syllabuses.

Welcome to this course on Freedom of Information in Scotland.

This course will enable learners to understand the background to the Freedom of Information Act 2000, deal with requests for information and recognise exemptions to the Act.