Communication Skills

A Background to Body Language
The modern workplace is becoming ever more challenging and employees are required to have a diverse range of expertise and competencies...
£25.00
Delivering Presentations
Being able to deliver an effective presentation is a crucial skill for many people since it can be a highly effective tool when there is a meed to inform, influence or persuade others. It can also be rewarding - to you as well as to the group to whom you are presenting - as there is an enormous amount of satisfaction to be had in receiving positive feedback from an engaged and enthusiastic audience.
£25.00
Listening Skills - Becoming a Better Listener
This course will give you the right skills to listen correctly and therefore become a better communicator...
£25.00
Listening Skills: An Introduction to Listening
This course will give you the right skills to listen correctly and therefore become a better communicator...
£25.00
Preparing for Presentations
This course look’s at the preparation needed to make a presentation interesting, informative and successful...
£25.00
Questioning Skills - Unproductive Questions
This course will help you avoid the types of question that are not helpful to your personal verbal communications. It will also help you recognise and deal with such questions when asked by others.
£25.00
Questioning Skills - Using Open and Closed Questions
Have you ever felt that when you ask a question you never seem to get the answer you were looking for? Well, it’s quite possible that you weren’t asking the right type of question...
£25.00
Questioning Skills - Using Probing Questions
If you have taken the other courses in the questioning series, you will know that knowledge is power, and using the right kind of questions can help you gain that knowledge.
£25.00
Questioning Skills - Why are Questions Important?
One way to gain knowledge is to ask effective questions. This course will give you the necessary skills to ask the right questions to gain the information you need.
£25.00
Removing the Barriers to Listening
The failure to listen effectively comes about not because of any deliberate intention to do so, but because of certain factors that prevent its achievement. These factors are termed ‘barriers to listening’, and may result from internal, human behaviours, or the external environment...
£25.00