Asbestos has often been called ‘the hidden killer’ - indeed the word asbestos today conjures up a genuine fear of irreversible damage to health.

People of all sexual orientations should feel welcome, safe and respected in their workplace. This poses few difficulties in organisations where people are treated fairly, and opportunities are based on merit.

The failure to listen effectively comes about not because of any deliberate intention to do so, but because of certain factors that prevent its achievement. These factors are termed ‘barriers to listening’, and may result from internal, human behaviours, or the external environment...

This course will give you the right skills to listen correctly and therefore become a better communicator...

Having completed this course the learner will be able to understand the importance of body language within the sales process.

Having completed this course the learner will be able to assess the degree to which he or she is currently able to use body language to improve their performance in interviews, meetings and presentations.

This course provides an awareness of the essential COSHH requirements for those working with, or potentially affected by, hazardous substances.

This course will help the learner to improve their job performance, develop their existing skills and knowledge and work effectively towards career goals through the creation of practical and effective personal objectives.

This course explains what the Data Protection Act 2018 (DPA 2018) is and how to comply with it.

The purpose of the Freedom of Information Act is to give people increased access to the wealth of information held by public bodies and government departments.