Stop and think about the purpose of asking questions…
Simply put, it is to obtain accurate and reliable information from another person – whether that information is factual, opinion-based, or emotional. Any question that fails to do this, therefore, must be regarded as unproductive.
This course will introduce you to the subject of unproductive questions.
Having completed this course, you will be able to:
- Identify unproductive question types
- Explain the outcomes of using such questions
- All members of an organisation requiring a base level understanding of the subject.