Sometimes when you are listening to a conversation, do you find yourself thinking about the answer to the question that’s about to be asked? Or, do you find yourself forming an opinion and interrupting before the speaker has even had a chance to finish speaking?
If this is you, then you are not using good listening skills.
Good listeners keep their ears open and their mouths shut. This course will give you the right to skills to listen correctly and therefore become a better communicator.
- Understand the concept of whole brain listening
- Know the difference between:
- Attending Behaviour
- Listening Self Discipline
- Observational Skills
- All members of an organisation requiring a base level understanding of the subject.