No one can be expected to perform well in their job if they don’t fully understand what that job is! Workers in health and social care are no exception – indeed, understanding their job role is arguably much more important than in many other occupations.
In this course we explore how to make sure job role and responsibilities are fully understood, what those responsibilities are likely to entail and how they impact on relationships with the people being supported, employers, members of the care team and the individual themselves.
Course Content
Job descriptions
Responsibilities towards the people you support
• Care needs
• Fair treatment
• Confidentiality
• Whistleblowing
• Managing your attitudes and beliefs
• Communicating effectively
• Supporting people with different needs
Working relationships and personal relationships
Responsibilities towards your employer
• Policies and procedures
• Values, Aims and Objectives
• Reporting Errors
• Health & Safety
Responsibilities towards the people with whom you work
• Partnership working
• Trust and respect
Responsibilities towards yourself
• Skills, knowledge and personal development
Course Duration
Target Audience
Those working in health and social care requiring an understanding of their role and responsibilities.
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