A surprising number of people work in occupations that require them to work on their own either in people’s homes or in other people’s premises – examples include social workers, community nurses, home helps, sales representatives and estate agents. Sadly, for a variety of reasons, each day sees many people in these occupations subject to either verbal or physical violence or aggression.
This course looks at why such violence and aggression occurs. It also enables the learner to develop skills aimed at reducing the likelihood of violence and – should it occur – limiting its outcome.
View the course demo here-
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