Handling Violence and Aggression at Work

One in five people at work are attacked or abused every year just for doing their job. Teachers, doctors, nurses, carers, social workers, public transport workers, shop workers, DWP staff and many others are all at risk every working day. But there is much that employees and employers can do to reduce the number of victims – and undertaking this course is a positive first step.

 

Learning Objectives

 By the end of this course you will be able to

• Spot the warning signs of violence and aggression
• Understand how your actions can cause violence and aggression
• Acknowledge how to minimise the risk of causing violence and aggression

 

Course Duration

• 10 minutes

Target Audience

• All members of an organisation requiring a base level understanding of the subject

Available in

• Mixed media

Delivered Via

• Internet