This course is designed to help learners understand what age discrimination means, the different types of discrimination and how they occur in the workplace.

This course is designed to help learners understand the purpose and aims of the Act.

This course helps the learner to recognise health and safety as a real workplace issue.

Managers using this course will be able to understand and implement a health and safety management system containing standards, a policy and processes designed to ensure a quality approach to health and safety in their organisation.

By taking a look at how manual handling risks arise and how to reduce or eliminate the likelihood of injury in different work environments, this course will help the learner to avoid joining future Health and Safety Executive injury statistics.

The modern workplace is becoming ever more challenging and employess are required to have a diverse range of expertise and competencies...

This course overviews the key skills of negotiation as well as the structure of the negotiation process itself. The part that attitudes play in successful negotiation is also examined, enabling the learner to think about the appropriateness of their current attitudes....

This course, one of a series, enables the learner to understand the concept of time management, identify any issues they may have and take initial steps to remedy problems.

For many managers the ideas of conducting performance appraisal fills them with dread. This is unfortunate, as performance appraisal is a crucial element of the overall performance management process and, as such, generates many benefits for the individual, the line manager and the organisation.

Asbestos has often been called ‘the hidden killer’ - indeed the word asbestos today conjures up a genuine fear of irreversible damage to health.