Additional eLearning

Delegation

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The ability to delegate is one of the key competencies of an effective manager. In this course, we’ll clarify the definition of delegation, so you’ll feel confident when describing it to the staff to whom you are delegating tasks.
£25.00
Delivering Presentations

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Being able to deliver an effective presentation is a crucial skill for many people since it can be a highly effective tool when there is a meed to inform, influence or persuade others. It can also be rewarding - to you as well as to the group to whom you are presenting - as there is an enormous amount of satisfaction to be had in receiving positive feedback from an engaged and enthusiastic audience.
£25.00
Handling Violence and Aggression at Work

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One in five people at work are attacked or abused every year just for doing their job. But there is much that employees and employers can do to reduce the number of victims – and undertaking this course is a positive first step.
£25.00
Handling Workplace Stress (RoSPA Approved)

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This course aims to enable the learner to understand what work-related stress is, what causes it and how to handle it effectively.
£25.00
Job Analysis, Job Descriptions and Person Specifications

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Job analysis, job descriptions and person specifications sound like three pretty dry subjects! But think about it – employing the wrong person can be a costly and stressful business. Many disastrous recruitment decisions have resulted from getting just one key element of the recruitment and selection process wrong.
£25.00
Listening Skills

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Everyone likes to think they are a good listener. The fact is, however, that most people ‘hear’, but do not ‘listen’. By understanding what is meant by ‘listening’ the learner will be motivated to develop their skills in this area in order to develop and improve their all-round communication skills.
£25.00
Lone Worker Types and Typical Risks

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Many people have jobs where they are required to work alone and without direct supervision. This course looks at the five key lone working occupational groups. The learner is then able to go on to recognise and identify with the particular risks to personal safety that apply to that occupation.
£25.00
Lone Working - Hazards and Risks

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Many people have jobs where they are required to work alone and without direct supervision. This absence of immediate help or assistance creates significant risk. This course introduces the learner to the potential hazards faced by lone workers. It then considers whose responsibility it is to reduce or remove the risks associated with these hazards and, in overview, how this is done.
£25.00
Negotiation Strategies 1 - Strategy Basics

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There are a number of strategies you can employ to help you reach the best outcome in negotiations. This course will show you how to apply good negotiating strategies to your advantage...
£25.00
Nonverbal Communication

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This course will work through the four types of nonverbal communication people use every day.
£25.00